Send Us a Message

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Include in your message:
  • Product category or model
  • Quantity and destination country
  • Certification requirement (CE / ANSI / ISO)
  • Packaging or OEM needs
  • Target delivery timeline

Call / WhatsApp

+86 18039636091
WhatsApp Chat
Mon-Fri 9:00 - 18:00 (GMT+8)

Head Office

Room 1208, Building B
International Trade Center
Guangzhou, China 510000

Business Hours

Monday - Friday: 9:00 - 18:00
Saturday: 9:00 - 12:00
Sunday: Closed
(GMT+8, Beijing Time)

Our Location

Guangzhou, China

International Trade Center, Building B, Room 1208

Frequently Asked Questions

Quick answers to the questions we hear most often from our African clients.

What is the minimum order quantity (MOQ)?

Our standard MOQ is 500 units per product model. For OEM/ODM custom orders, MOQ varies from 1,000 to 5,000 units depending on customization complexity. Trial orders of 100-200 units can be arranged for new clients — contact us to discuss.

What certifications do your products carry?

Our products carry international certifications including CE (EN standards), ANSI (US standards), and ISO 9001:2015 for quality management. Specific certifications vary by product — each product page lists its certifications, and compliance documentation is provided with every shipment.

How long does shipping to Africa take?

Sea freight typically takes 25-45 days depending on destination port (Lagos: ~30 days, Mombasa: ~35 days, Durban: ~40 days). Air freight is available for urgent orders, taking 5-10 days. We handle export documentation and can assist with customs clearance through our logistics partners.

Do you offer distributor or agency partnerships?

Yes, we actively seek distributor partnerships across Africa. Exclusive or non-exclusive distribution agreements are available by country or region. Distributors receive preferential pricing, marketing materials, product training, and priority shipment allocation. Contact us with your company profile to start the conversation.

Can you provide samples before placing a bulk order?

Absolutely. We provide product samples for quality evaluation. Sample costs are waived for orders exceeding 1,000 units. For smaller orders, sample fees apply but are credited back against your bulk purchase. Shipping costs for samples are borne by the buyer.

What payment methods do you accept?

We accept T/T (bank transfer), L/C (letter of credit), and trade assurance via Alibaba. Standard payment terms are 30% deposit with order and 70% balance before shipment. For established clients with good credit history, we offer flexible terms including net-30 and net-60 options.

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